Return & Refund Policy
Your satisfaction is important to us. If you're not happy with your purchase, here's how to return it and get a refund.
Return Eligibility
- Return within 7 days of receiving your order
- Item must be unused and in original packaging
- Proof of purchase required
Non-Returnable Items
- Used, damaged, or altered items
- Returns requested after 7 days
- Final sale or clearance items
- Gift cards or promotional items
How to Return
- Email hashmartofficial1@gmail.com with your order number and reason for return
- We will send you return instructions within 1–2 business days
- Return shipping costs are your responsibility unless the item was damaged or incorrect
- Refund will be processed within 5–7 business days after we receive the item
Refund Details
- Refund is returned to your original payment method
- May take a few additional days to appear depending on your bank
- A confirmation email will be sent once your refund is issued
Damaged or Incorrect Orders
If your item arrives damaged, defective, or incorrect, please contact us immediately at hashmartofficial1@gmail.com with your order number and photos. We will arrange a free replacement or full refund.
Late or Missing Refunds
If you haven't received your refund yet, please check with your bank first. If the issue persists, contact us at hashmartofficial1@gmail.com and we'll resolve it promptly.
📍 Serving customers in the UAE and Saudi Arabia